Here we store photos of bills that we cannot recognize. If you find your bill in this section, don't worry, we'll explain why it was not accepted and what you can do to fix it.

Possible reasons why your bill might not have been accepted:
  1. The photo is missing a bill or contains a lot of unrelated items.
  2. The photo lighting is poor, making the bill hard to read.
  3. The photo shows only part of the bill.
  4. The bill in the photo is damaged or wrinkled.
  5. The photo quality is too low to read information from the bill.

To fix this issue, you can add a new photo of your bill or delete it from here. Make sure that the photo is clear, well-lit, and contains the entire bill. If you are still having trouble, please contact our support team at, and we will be happy to assist you.